Privacy Policy

This Privacy Policy explains how we handle information collected through this website, which promotes and sells the FrostyPure Mini Portable Air Cooler. By using the site you agree to the practices described below.

Information we collect

We collect the information you voluntarily provide, such as your name, delivery address, email address and telephone number when you place an order or contact support. We also receive limited technical information automatically, including browser type, device type, approximate location derived from IP address, referring page and the pages you view.

Payment information

Orders are completed on our checkout partner's secure environment. We do not store full card numbers, CVV codes or bank credentials on this website. Payment processors handle that data under their own security standards.

How we use your information

• To process, pack, ship and confirm your order.
• To answer support requests sent by email, Telegram or WhatsApp.
• To prevent fraudulent or abusive orders.
• To improve product pages, site performance and customer service.
• To send order updates and, where you have opted in, occasional offers.

Cookies and analytics

The site may use cookies and similar technologies to remember preferences and measure traffic in aggregate. Most browsers allow you to refuse or delete cookies; doing so may affect some site functions.

Sharing with third parties

We share information only with parties needed to fulfil your order — payment processors, courier and logistics partners, and technology providers who host or support the site. We do not sell your personal information. We may disclose information where required by law or to protect our legal rights.

Data retention and security

Order records are retained for as long as necessary to meet accounting, warranty and legal obligations, after which they are deleted or anonymised. We apply reasonable administrative and technical safeguards, but no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw marketing consent at any time by writing to contact@nutrafame.com. We will respond within a reasonable period.

Children

This site is not intended for children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The revised version takes effect when posted on this page with an updated date.