Contact Us
Please contact us for any information about the FrostyPure Mini Portable Air Cooler — orders, delivery status, product usage, warranty or returns. We reply to every genuine message, usually within one business day.
Support hours
Our support desk operates Monday to Saturday, 10:00 to 18:00 IST. Messages received on Sundays and public holidays are answered on the next working day. WhatsApp and Telegram are usually the fastest routes for order-status questions; email is best when you need to attach photographs, invoices or documents.
Before you write
To help us resolve your query in one reply, please include your order number, the email address or phone number you used at checkout, and a short description of the issue. For damage or defect claims, clear photographs of the product and the outer packaging speed things up considerably.